Capabilities

Systems integration from survey through support.

AVIT designs, builds, monitors, and supports the technology used across multi-location operations.

HEADQUARTERS
TAMPA, FL
COVERAGE
ALL 50 STATES
MONITORING
24/7/365

Choose integration, managed services, or both.

Integration builds your systems

We survey your site and design the system. We source the equipment and prepare it in Tampa. Then we install it and confirm it works as planned. We agree on a fixed scope and price before work begins.

Managed services keep them running

We monitor your systems and manage security and backups. Our U.S.-based help desk is staffed by AVIT employees. We work with carriers and vendors to resolve issues. We send field technicians when needed. You pay monthly. When AVIT also designs and installs your systems, our support team has the plans, configurations, and service history to work from.

The AVIT Standard

4 defined phases from survey to support.

Each phase produces a record of the site, approved scope, completed work, and support handoff.

  1. 1

    Site survey

    AVIT records measurements, panel and riser locations, existing equipment, and known risks. The deliverables are a survey report and photo set.

  2. 2

    Design and scope

    The approved specification covers network, point of sale, phones, displays, and cameras. Deliverables include system drawings, a bill of materials, and fixed scope.

  3. 3

    Staging and commissioning

    Hardware is configured in Tampa before licensed crews install and commission it on site. AVIT provides build records, test results, as-built drawings, and staff training.

  4. 4

    Monitoring and support

    After handover, AVIT monitors supported networks, circuits, and endpoints. The help desk is staffed by U.S.-based AVIT employees, answers 24/7/365, and coordinates field, carrier, and point-of-sale vendor escalations.

TECHNICAL SCOPE

Low-Voltage & Structured Cabling

Cabling, racks, and test results documented before handover.

INCLUDED

  • Cat6 / 6A data cabling
  • Camera & alarm rough-in
  • Fiber backbone & risers
  • Speaker & display drops
  • Rack build, dress & label
  • Certified test results & as-builts

PLATFORMS

COMMSCOPE · PANDUIT · LEVITON · STRONG · ALARM.COM · VIVOTEK · AXIS COMMUNICATIONS · SNAP ONE · LUMA SURVEILLANCE

Managed IT & Point of Sale

POS, firewall, endpoint, and network support across approved platforms.

INCLUDED

  • POS install & menu staging
  • Patching & endpoint protection
  • Firewall & network hardening
  • Backup & recovery
  • PCI network segmentation
  • Helpdesk, 24/7/365

PLATFORMS

TOAST · NCR ALOHA · QU · ORACLE MICROS · PAR BRINK · PARTNER TECH · UBIQUITI · CISCO MERAKI · SONICWALL

Phones, Primary ISP, & Failover Internet

Primary circuits, managed failover, and voice services.

INCLUDED

  • Circuit sourcing & install
  • Hosted voice & call routing
  • LTE / 5G automatic failover
  • Drive-thru & overhead paging
  • Handset deployment
  • Carrier escalation on your behalf

PLATFORMS

AT&T · VERIZON · T-MOBILE · STARLINK · CRADLEPOINT · NEXTIVA · POLY · 1STREAM

Guest Experience Audio & Video

Displays, audio, signage, and content control for public spaces.

INCLUDED

  • Display layout & mounting
  • Digital signage & menu boards
  • Zoned audio design
  • Music licensing & dayparting
  • Sports & streaming feeds
  • One remote a manager can use

PLATFORMS

DIRECTV · ATMOSPHERE TV · SAMSUNG · LG · BOSE · JBL · SONANCE · Q-SYS · CRESTRON · BRIGHTSIGN · CONTROL PLAY · GAMEVIEW

Corporate & Enterprise IT

Identity, devices, conferencing, and vendor management for support offices.

INCLUDED

  • Microsoft 365 & identity
  • Device lifecycle & imaging
  • Conference room audio & video
  • Vendor & license management
  • Reporting & BI plumbing
  • Custom internal tooling

PLATFORMS

MICROSOFT 365 · GOOGLE WORKSPACE · APPLE · DELL · LENOVO · DATTO · DNSFILTER

Common questions.

Where does AVIT provide service?

AVIT supports restaurant and hospitality locations in all 50 states. Its 24/7 help desk is staffed entirely by U.S.-based AVIT employees, and AVIT coordinates nationwide field work through its vetted subcontractor network.

What's in a new-location technology package?

The scope can cover cabling, network and firewall, point-of-sale (POS) terminals and payment traffic, phones, failover internet, guest audio and video, signage, and cameras. AVIT procures, stages, and configures hardware in Tampa, then installs and commissions it against the approved drawings.

Can you support the POS we already run?

Yes. Supported platforms include Toast, NCR Aloha, Qu, Oracle Micros, PAR Brink, and Partner Tech. AVIT supports the network, cabling, power, and payment segmentation around the POS and coordinates with the POS provider when an incident crosses systems.

What happens when I report an outage?

The help desk answers 24/7/365. AVIT checks the monitored network, circuits, and endpoints first. If on-site work is required, AVIT sources field coverage and coordinates escalation with the carrier or POS vendor.

Do you subcontract the cabling?

Sometimes. AVIT self-performs cabling when practical and uses AVIT-vetted subcontractors when they are the better fit for the site, schedule, or jurisdiction. Work is performed by properly licensed technicians or subcontractors as required. AVIT retains responsibility for the specification, quality control, and escalation path.

What does a franchise rollout look like?

A rollout begins with an approved equipment list, network design, labeling plan, and configuration. Each location receives a site survey, staged hardware, an installation date, and documented closeout.

Plan the next site.

Send the location list, current platforms, and opening schedule.

Start a project See national coverage