Capabilities
Every system your locations run on.
We design and build the systems a location runs on, then monitor and support them afterwards. One partner for both, at four locations or four hundred.
We build the systems, then we run them. Most clients buy both.
Integration: the build
A project with a start and an end: survey, design, procurement, staging in Tampa, installation and commissioning. Priced as a fixed scope before work begins.
Managed services: the run
What happens after handover: monitoring, the US-based help desk, patching and backups, carrier and vendor escalation, and field dispatch. Billed monthly.
Either one can be bought on its own. Buy both and accountability sits in one place: the company that designed the network is the company answering the phone at 7pm on a Friday.
The AVIT Standard
The same four phases at location 4 and location 40.
Every phase runs through our 12-step QA process and leaves you a document.
Site truth
We walk the location and leave with measurements, panel and riser locations, and a list of what the last contractor got wrong. You keep the survey report, the photo set, and the risk list.
One blueprint
One specification covering network, point of sale, phones, displays, and cameras. Change it once and it changes at every location in the program. You keep the system drawings, the bill of materials, and a fixed scope and price.
Clean cutover
Hardware is staged and configured in Tampa, then licensed crews build to the print and commission the site before you open. You keep the build and test log and the as-built documentation, and your staff are trained before handover.
Always on
After handover, we monitor networks, circuits and endpoints, answer 24/7/365, and own each ticket through carriers and point-of-sale vendors. You get one escalation path and quarterly service reviews.
SYSTEM REGISTER
The systems we build in phases one to three and monitor in phase four.
Low-Voltage & Structured Cabling
Designed, pulled, tested and certified before the first register lands.
INCLUDED
- Cat6 / 6A data cabling
- Camera & alarm rough-in
- Fiber backbone & risers
- Speaker & display drops
- Rack build, dress & label
- Certified test results & as-builts
PLATFORMS
ALARM.COM · VIVOTEK · AXIS COMMUNICATIONS · SNAP ONE · LUMA SURVEILLANCE
Managed IT & Point of Sale
Every major POS platform, plus the IT behind it. PCI segmentation built in.
INCLUDED
- POS install & menu staging
- Patching & endpoint protection
- Firewall & network hardening
- Backup & recovery
- PCI network segmentation
- Helpdesk, 24/7/365
PLATFORMS
TOAST · NCR ALOHA · QU · ORACLE MICROS · PAR BRINK · PARTNER TECH · UBIQUITI · CISCO MERAKI · SONICWALL
Phones, Internet & Failover
Automatic failover. The line drops, you keep taking orders.
INCLUDED
- Circuit sourcing & install
- Hosted voice & call routing
- LTE / 5G automatic failover
- Drive-thru & overhead paging
- Handset deployment
- Carrier escalation on your behalf
PLATFORMS
AT&T · VERIZON · T-MOBILE · STARLINK · CRADLEPOINT · NEXTIVA · POLY · 1STREAM
Guest Experience Audio & Video
Sound, screens, and feeds that keep guests at the table longer.
INCLUDED
- Display layout & mounting
- Digital signage & menu boards
- Zoned audio design
- Music licensing & dayparting
- Sports & streaming feeds
- One remote a manager can use
PLATFORMS
DIRECTV · ATMOSPHERE TV · SAMSUNG · LG · BOSE · JBL · SONANCE · Q-SYS · CRESTRON · BRIGHTSIGN · CONTROL PLAY · GAMEVIEW
Corporate & Enterprise IT
Same team, same number, for the support office behind the locations.
INCLUDED
- Microsoft 365 & identity
- Device lifecycle & imaging
- Conference room audio & video
- Vendor & license management
- Reporting & BI plumbing
- Custom internal tooling
PLATFORMS
MICROSOFT 365 · GOOGLE WORKSPACE · APPLE · DELL · LENOVO · DATTO · DNSFILTER
Questions we get most.
Do you work outside Florida?
Yes. AVIT is headquartered in Tampa and works as a nationwide audio-video and IT integrator for restaurants, supporting locations in all 50 states. Monitoring and the help desk run 24/7 out of Tampa; technicians dispatch to every market we cover. One number, whichever location is down.
What's in a new-location technology package?
One scope covering cabling, network and firewall, point-of-sale (POS) terminals and payment traffic, phones, failover internet, guest audio and video, signage, and cameras. We permit, procure, stage and configure in Tampa, install, and commission against the same print we used at your last opening.
Can you support the POS we already run?
Yes. Toast, NCR Aloha, Qu, Oracle Micros, PAR Brink, Partner Tech. We don't replace your POS provider. We own the network, cabling, power, and payment segmentation it depends on, so when a terminal fails there's no argument about whose problem it is.
How fast do you respond to an outage?
The help desk answers 24/7/365. Most issues resolve remotely on the same call because we already monitor the network, circuits, and endpoints. When a truck is needed we dispatch and stay on the ticket until the site is up, including escalation to your carrier or POS vendor.
Do you subcontract the cabling?
Sometimes. AVIT self-performs cabling when practical and uses vetted local partners when they are the better fit for the site, schedule, or jurisdiction. Every project follows the same standard: labeled runs, certified terminations, and documented racks. Work is performed by properly licensed technicians or partners as the jurisdiction requires. AVIT retains responsibility for the specification, quality control, and escalation path.
What does a franchise rollout look like?
We build one standard: equipment list, network design, labeling, configuration, then repeat it everywhere. Franchise IT rollout services include a site survey per store, hardware staged and pre-configured in Tampa, a scheduled install calendar, and one point of contact for the program.
Bring us the hardest one.
Send us the location that keeps breaking, or the one that opens in six weeks.