Restaurants
Friday night doesn't wait for a callback.
Restaurants combine point of sale, kitchen displays, drive-thru systems, guest screens, and audio in one time-sensitive operation.
- FORMATS
- QSR FAST CASUAL FSR
- POS PLATFORMS
- SIX SUPPORTED
- HELP DESK
- 24/7/365
Keep service moving through outages, openings, and system changes.
The POS goes down mid-rush
Monitoring helps identify the drop, while network segmentation
limits the fault.
The internet drops
A configured LTE or 5G backup circuit takes over when the primary connection fails.
A new location opens in six weeks
AVIT permits, procures, and builds from the approved drawings used across the rollout.
The game is on and a screen is black
AVIT checks the feed, display, audio path, and control system from the Tampa support center.
A processor or franchisor changes the rules
Segmented payment traffic and patch reporting provide processor and franchisor evidence.
Nobody can agree whose fault it is
AVIT opens the incident and coordinates with the point-of-sale vendor and carrier through resolution.
Supported POS platforms: Toast, NCR Aloha, Qu, Oracle Micros, PAR Brink, Partner Tech. View Full Technical Scope.
What a restaurant build includes
Documented deliverables for every location.
- Cabling
- Labeled runs and certified terminations, tested and documented, with the rack recorded before handover.
- Payment network
- Point-of-sale traffic segmented behind a managed firewall, with patch reporting for processor or franchisor review.
- Staging
- Switches, terminals, and racks configured and burned in on our Tampa floor, shipped as one kit.
- Failover
- An LTE or 5G circuit that cuts over automatically, tested at commissioning, not assumed.
- Commissioning
- A licensed technician on site before opening, signing a checklist per system.
- After opening
- Networks, circuits, and endpoints are monitored from Tampa beginning the day each location opens.
Customer reference
Restaurant perspective.
I am constantly impressed with AVIT's cutting-edge solutions to address our technology needs (and by) the topnotch talent (with) a wealth of information on a multitude of hardware and software systems. The value of their partnerships across the nation with local technicians as well as their supply partners is immeasurable and ensures the highest quality of support and products for their clients.
Co-Founder of Bloomin' Brands Inc. (Outback Steakhouse)
Opening a location or fixing a recurring failure?
Send the address, systems, and target date. AVIT will identify the next survey or scoping step.